IT Casino Solutions
Overview
IT Casino Solutions LLC ("ITCS," "we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, and protect information.
On-Premise Software Model
CMS Core is an on-premise software solution. This means:
- All Gaming Facility Data remains on your servers at your facility
- ITCS does not host, store, or have persistent access to your operational data
- Your player information, financial records, and compliance data never leave your infrastructure
- ITCS only accesses your system during scheduled remote support sessions with your authorization
Information We Collect
When you interact with our website or services, we may collect:
- Contact information (name, email, phone number, company name)
- Business information for sales inquiries and contract purposes
- Technical support request details
- Website usage data (via cookies and analytics)
How We Use Information
We use collected information to:
- Respond to inquiries and provide customer support
- Process orders and manage customer accounts
- Improve our products and services
- Send relevant product updates and communications
- Comply with legal obligations
Data Sharing
We do not sell, rent, or trade your personal information. We may share information with:
- Service providers who assist with our operations (under confidentiality agreements)
- Legal authorities when required by law
- Professional advisors as necessary for business operations
Data Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to certain processing activities
- Data portability
California Privacy Rights (CCPA)
California residents have additional rights under the CCPA. ITCS acts as a software provider, not a service provider, for Gaming Facility Data. For data processed on our website, California residents may request disclosure of data collected and request deletion.
Cookies
Our website uses cookies for functionality and analytics. You can control cookie preferences through your browser settings.
Contact Us
For privacy-related questions or to exercise your rights:
IT Casino Solutions LLC
2300 Boswell Rd, Ste 265
Chula Vista, CA 91914 (temporary mailing address)
Email: [email protected]
Phone: (888) 992-4827
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.