📋

Compliance & MTL

Title 31/BSA/AML compliance management

Complete regulatory compliance toolkit for Title 31, BSA, and AML requirements. Automates CTR generation, SAR tracking, and maintains comprehensive audit trails for regulatory examinations.

Currency Transaction Report (CTR) automation
Suspicious Activity Report (SAR) tracking
Multiple Transaction Log (MTL) management
Aggregation alerts and thresholds
Comprehensive audit trails
Regulatory examination support
🏦

Count Room

Secure cash counting and vault management

Secure cash counting procedures with drop reconciliation and comprehensive vault management.

Table drop reconciliation
Vault balance tracking
Multi-person verification workflows
Currency denomination tracking
Shift-end reconciliation reports
Variance alerts and documentation
👥

Dealer Coordinator

Staff scheduling and rotation management

Comprehensive dealer management for scheduling rotations, section assignments, break management, and tip pool tracking.

Rotation scheduling and tracking
Section and table assignments
Break management system
Tip pool calculation and distribution
Dealer performance tracking
Shift handoff documentation
💳

Player Pay Office

Player financial transactions

Manages all player financial transactions including deposits, withdrawals, check cashing, and marker management.

Player deposits and withdrawals
Check cashing with verification
Marker issuance and redemption
Credit line management
Transaction history and receipts
Compliance integration for reporting
📊

Back Office & Reports

Administration and 250+ reports

Central administration hub with user management, system configuration, and comprehensive reporting suite.

User and role management
System configuration controls
250+ pre-built reports
Custom report builder
Scheduled report distribution
Data export capabilities
🎰

Floor Management

Real-time table and game monitoring

Real-time table status monitoring, game spread management, and floor activity tracking.

Real-time table status display
Game spread configuration
Table open/close management
Stakes and limits tracking
Floor supervisor tools
Utilization reporting
👤

Player Management

Player profiles and loyalty programs

Complete player profile management with activity tracking, rating systems, and loyalty program integration.

Player profile management
Activity and session tracking
Player rating systems
Loyalty point management
Player history and analytics
Marketing integration tools
🏆

Tournament

Tournament operations and management

Complete tournament management from registration through payouts.

Tournament registration and buy-ins
Blind structure configuration
Seating and table assignments
Table balancing automation
Payout calculation and distribution
Tournament history and statistics
💰

Jackpot

Progressive jackpots and bad beats

Progressive jackpot management including bad beat jackpots and promotional payouts.

Progressive jackpot tracking
Bad beat jackpot management
Qualifying hand verification
Payout calculation and distribution
Jackpot contribution tracking
Tax documentation (W-2G support)
🎁

Promotions & Drawings

Promotional drawings and rewards

Manages promotional drawings, raffles, football pools, and winner tracking.

Promotional drawing management
Raffle ticket tracking
Football pool administration
Winner selection and verification
Prize distribution tracking
Promotional compliance documentation

Infrastructure Requirements

CMS Core is an on-premise system — you manage your own infrastructure

Server Requirements

  • Windows Server 2019 Standard+
  • Microsoft SQL Server Standard+
  • 32GB RAM minimum (64GB recommended)
  • .NET Framework 4.6.2+
  • Three 500GB drives (SSD preferred)

Your Responsibilities

  • Server procurement & maintenance
  • Database backups & disaster recovery
  • Network & physical security
  • SQL Server licensing & updates
  • Remote access for ITCS support

Support Model

  • Email/ticket-based support
  • Scheduled remote sessions
  • On-site technician visits included
  • Refresher training included
  • 99.97% application availability SLA